Both years of book learning and pratical knowledge
Who Is Priscilla Ferguson?
Priscilla has combined the best of two worlds: a Bachelor of Arts Degree in Communication Studies (2011 – GPA 3.87) and a Master of Business Administration Degree (Marketing Specialization - 2013 – GPA 3.83). This blend has equipped her to help others to maximize their organizational potentials and focus on business strategy activation. This approach can drive needed change in our global economy with ease and deliver results.
She is a writer, conflict management trainer, and life-long learner who is passionate about using effective communication and developing talent in others. She is looking forward to applying her experience, skills, and business knowledge to make a positive impact on a workplace (physical location or work-from-home) or in higher education working part or full-time. Priscilla is an advocate for active lifestyles. She makes maintaining memory, focus and energy a high priority by incorporating exercise and a balanced nutritional diet as part of her daily routine. She enjoys tackling challenges head-on and finding solutions.
Immediately seeking a virtual or on-site full-time administrative, marketing, writing, editing, research, or teaching opportunity..
Ashford University, Clinton, Iowa Master of Business Administration with a Marketing Specialization - May 13, 2013, 3.83 GPA, Golden Key International Honour Society Bachelor of Arts in Communication Studies – Magna cum Laude January 17, 2011, 3.87 GPA, Dean’s List
The Dallas Landmark Forum, Effective Communication Coursework (November, 1999 to November, 2001)
Ashford University Enrollment Status: Full Time - October, 2008 to May, 2013
Member – Association of Talent Development
Focus: Engage and empower others through writing and teaching
Business writing, research, effective communication, teaching, working knowledge of Microsoft Office, business administration
Communication Consultant / Owner, Workplaces That Rock! LLC, Euless, Texas (January 21, 2012 to present) Created and presented workplace conflict management training programs to Texas public sector organizations. Customized PowerPoint presentations and workbook materials to target client concerns.
Incentive Consultant / Owner, Creative Incentives, Euless, Texas (January, 2001 to October, 2008) Successfully launched a gift and vacation getaway incentive business. By offering household merchandise and travel packages, Creative Incentives partnered with public sector human resource departments to recognize and reward individual achievement, encourage workplace engagement, and improve employee retention. Using incentives in safety programs reduced driving accidents by 60% resulting in lower insurance premiums. Attendance incentive programs reduced absenteeism by 48%.
Invited by supplier, Quixtar, Inc., to teach a class on using gifts and travel packages to start an incentive business at supplier’s regional meeting in St. Louis, MO in 2003. Won cruise to Cancun from supplier for the highest total sales of gift merchandise and vacation packages in a regional ten-state area.
Installation Coordinator, Nortel Networks, Richardson, Texas (October, 1999 to January, 2001) Coordinated technical installation scheduling as part of the backbone support team on-site in Las Colinas, Texas for Nortel’s second largest customer, Sita of the Americas. Established a time-saving scheduling method to support Sita’s customer, AMR/Sabre with ground to air communication router installations, server repairs, and software upgrades in North America. The new method reduced installer hold time for engineering assistance from as long as 1 ½ hours to as little as 10 to 15 minutes.
Formulated procedure manual for team cross-training for network adds, moves, and changes. Our customer eventually adopted the manual. Awarded a cruise to Cancun, Mexico as a recipient of Nortel’s Top Tier Pride Award, “Leading by Example” in October 2000 for providing outstanding customer service to our client.
Transcripts and References Provided Upon Request
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